/* HEADER · VISPLAY CRM NEW · modules/atencion/atencion.css · v0.11.0 */
.attention-shell{display:grid;gap:16px}.attention-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.attention-head h2{margin:0 0 4px}.attention-head p{margin:0;color:#68707c}.attention-head-actions{display:flex;gap:8px}.attention-stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px}.attention-stat,.context-card,.conversation-list-panel,.chat-panel,.context-panel,.ticket-board{background:#fff;border:1px solid #e3e6eb;border-radius:14px}.attention-stat{padding:14px}.attention-stat small{display:block;color:#737b87;font-size:10px;text-transform:uppercase}.attention-stat strong{display:block;font-size:24px;margin-top:4px}.attention-tabs{display:flex;gap:7px;flex-wrap:wrap}.att-tab{border:1px solid #dfe3e9;background:#fff;padding:8px 12px;border-radius:999px;font-weight:800;font-size:11px;cursor:pointer}.att-tab.active{background:#15181d;color:#fff}.attention-layout{display:grid;grid-template-columns:290px minmax(0,1fr) 310px;gap:12px;min-height:520px}.conversation-list-panel,.context-panel{padding:12px}.panel-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}.panel-title span,.muted{color:#747c87;font-size:11px}.mini-filters select,.ticket-filters input,.ticket-filters select{width:100%;padding:8px;border:1px solid #dfe3e9;border-radius:8px;background:#fff}.conversation-list{display:grid;gap:7px;max-height:455px;overflow:auto}.conv-row{border:1px solid #e5e7eb;border-radius:10px;padding:10px;cursor:pointer;background:#fff}.conv-row.active{border-color:#111827;box-shadow:0 0 0 1px #111827}.conv-row strong{display:block}.conv-row small{display:block;color:#6b7280;margin-top:3px}.conv-badges{display:flex;gap:5px;margin-top:7px;flex-wrap:wrap}.pill{font-size:9px;font-weight:900;border-radius:999px;padding:4px 7px;background:#eef2f7}.pill.warn{background:#fff1c7;color:#7a4d00}.pill.human{background:#dff3e8;color:#17633d}.chat-panel{display:flex;flex-direction:column;overflow:hidden}.empty-chat{display:grid;place-items:center;align-content:center;gap:8px;height:100%;color:#6b7280}.chat-toolbar{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:13px 14px;border-bottom:1px solid #e5e7eb}.mode-switch{display:flex;gap:4px}.mode-switch button{border:1px solid #d8dde5;background:#fff;border-radius:8px;padding:7px 9px;font-size:10px;font-weight:900;cursor:pointer}.mode-switch button.active{background:#111827;color:#fff}.messages{height:365px;overflow:auto;padding:14px;background:#f7f8fa;display:flex;flex-direction:column;gap:9px}.msg{max-width:78%;padding:9px 11px;border-radius:12px;background:#fff;border:1px solid #e4e7ec}.msg.client{align-self:flex-start}.msg.ai{align-self:flex-end;background:#eef4ff;border-color:#d8e4ff}.msg.human{align-self:flex-end;background:#eaf7ef;border-color:#d7eadf}.msg small{display:block;color:#7b8490;margin-bottom:3px}.human-compose{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px;border-top:1px solid #e5e7eb}.human-compose textarea{min-height:58px;resize:vertical;border:1px solid #d8dde5;border-radius:9px;padding:9px}.context-panel{display:grid;align-content:start;gap:10px}.context-card{padding:11px}.context-card h4{margin:0 0 8px}.context-card label{display:grid;gap:5px;font-size:10px;font-weight:800;margin-top:8px}.context-card input,.context-card select,.context-card textarea{border:1px solid #dfe3e9;border-radius:8px;padding:8px}.ticket-board{padding:14px}.ticket-filters{display:grid;grid-template-columns:2fr repeat(3,1fr);gap:8px;margin-bottom:10px}.ticket-table{width:100%;border-collapse:collapse}.ticket-table th,.ticket-table td{padding:9px;border-bottom:1px solid #edf0f3;text-align:left;font-size:11px}.ticket-table th{font-size:9px;text-transform:uppercase;color:#6b7280}.priority-Urgente{color:#a11;font-weight:900}.priority-Alta{color:#9a5a00;font-weight:900}.attention-overlay{position:fixed;inset:0;background:rgba(15,18,24,.46);z-index:220;display:grid;place-items:center;padding:24px}.attention-modal{width:min(860px,96vw);max-height:92vh;background:#fff;border-radius:16px;overflow:auto;box-shadow:0 30px 90px rgba(0,0,0,.3)}.attention-modal .modal-head,.attention-modal .modal-foot{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-bottom:1px solid #e5e7eb}.attention-modal .modal-foot{border-top:1px solid #e5e7eb;border-bottom:0;justify-content:flex-end;gap:8px}.attention-modal .modal-body{padding:16px}.form-grid{display:grid;gap:10px}.form-grid.two{grid-template-columns:1fr 1fr}.form-grid .span2{grid-column:span 2}.form-grid label{display:grid;gap:5px;font-size:10px;font-weight:900}.form-grid input,.form-grid select,.form-grid textarea{border:1px solid #dfe3e9;border-radius:8px;padding:9px}.interaction-box{margin-top:18px;border-top:1px solid #e5e7eb;padding-top:14px}.interaction-item{border-left:3px solid #cbd5e1;padding:8px 10px;margin:8px 0;background:#f8fafc}.danger{background:#9f2d2d!important;color:#fff!important;border-color:#9f2d2d!important}
@media(max-width:1150px){.attention-layout{grid-template-columns:250px 1fr}.context-panel{grid-column:1/-1}.attention-stats{grid-template-columns:repeat(3,1fr)}}@media(max-width:760px){.attention-layout{grid-template-columns:1fr}.attention-stats{grid-template-columns:repeat(2,1fr)}.ticket-filters{grid-template-columns:1fr}.form-grid.two{grid-template-columns:1fr}.form-grid .span2{grid-column:auto}}
/* FOOTER · VISPLAY CRM NEW · modules/atencion/atencion.css · v0.11.0 */
/* PATCH IA v0.11.0 */
.ai-modal{width:min(860px,94vw)}.ai-status-card{display:flex;justify-content:space-between;gap:14px;align-items:center;border:1px solid #e1e5ea;background:#f7f9fb;border-radius:14px;padding:13px 15px;margin-bottom:14px}.ai-status-card strong,.ai-status-card span{display:block}.ai-status-card span{color:#68727e;font-size:12px;margin-top:3px}.ai-help{margin-top:12px;padding:12px 14px;border-radius:12px;background:#eef5ff;color:#35506f;font-size:12px;line-height:1.45}.form-grid label small{display:block;color:#75808c;font-size:10px;margin-top:4px}.pill.ok{background:#e7f6ed;color:#267146}.pill.warn{background:#fff3d8;color:#805d12}
/* FOOTER PATCH IA v0.11.0 */